Procurement entails the process of obtaining goods and services from suppliers. Many eCommerce businesses have a procurement manager that deals with assessing the needs of the company, and then work towards finding suitable solution.

It’s all good having great products, but you need to ensure your entire supply chain is good too. Any suppliers/manufacturers need to be reliable and trustworthy to minimise potential risks and issues. Similarly, your carriers, couriers fulfilment partner, and the technology you use need to be reliable and trustworthy too.

Regardless of what you are shipping, a solid courier and carrier network is required to ensure your goods reach their end destination in a safe, timely manner. You will need to explore both your first and last mile delivery, and may need to consider using different partners depending on whether or not you are shipping domestically or internationally.

Generally speaking, it is more cost effective to utilise a number of different couriers depending on your product sizes and their end destination.

During the handling process, your products and orders will go through many different environmental conditions, and are handled by many different people along the way. So, without proper handling, you may find that your goods turn up damaged or sometimes even missing.

With that being said, the handling process is out of your control. You do however have control over the partners you choose to manage the handling process which is why choosing good, reliable, and trustworthy partners is crucial. However you do also need to ensure that your items are packaged properly to minimise the risk of damage.

There are many different types of ‘resources’ to consider when it comes to running a business, such as your; financial resources, technological resources, production resources, human resources, human resources, etc.

The amount of resource management you require is dependent on the size and scale of your business and operations, as the business grows you may find that your resource management becomes more complex which is why it is sometimes a good idea to hire someone to manage your resources effectively.

Inventory management can be complex. but it is crucial that you perfect and prioritise your strategy. Having a good understanding of your stock will help to minimise stockouts and waste, as well as helping you avid excess storage costs.

You want to ensure your customers receive their orders safely, without damage, but you also want to ensure that they have a good unboxing experience as it contributes to your overall customer satisfaction level. So when it comes to your logistics planning, ensuring your packaging covers both factors, while also remaining cost effective.

Another crucial component of your logistics planning is of course, your fulfilment strategy. The process begins from the second an order is placed by a customer, and ends once they have successfully received their order. However there are a lot of components that make up the entire process, such as order processing, picking, packing, and shipping. On top of this you also have inventory management and returns management.

When you first start your business, you may find it easier and more cost effective to run things ‘in-house’ but as your business grows it becomes more cost effective and easier to outsource with a fulfilment company.

Reverse logistics refers to the process of customers returning their orders to you, which unfortunately is inevitable at times. A returned order does not mean you have permanently lost a customer though, but how you handle the process will determine whether or not they will return again. A good, easy process increases your chances of having a repeat customer, but of course a poor process can lead to you losing a customer completely. Your logistics plan should therefore clearly outline how the process works, how it can remain cost effective, and the T&Cs involved in what you accept as a return.

At TSP we handle everything, starting with the storage, picking, and packing of your products.

We serve a range of markets so we have experience storing, picking, and packing a variety of different products, so we’ve got you covered regardless of what you sell.

Outsourcing your pick and pack with us will help free up your time, while also improving the entire process due to our highly experienced team of staff.

Regardless of whether you just do B2C or B2B, or a mixture of both, our team have the knowledge and resources required to successfully get your orders picked, packed, and shipped to your customer or chosen retailer.

While we handle your B2B and B2C fulfilment, you can focus on putting more time and money back into other areas of your business, such as your sales, marketing, and product development.

After we pick and pack your orders, we ship them too.

We ensure you get better deals on shipping and packaging by letting you leverage our buying power, meaning you can save money and put it back into growing your business.

We also partner with a range of couriers, ensuring the needs of your business are being met through a diverse choice in reliable couriers.

We are your one stop solution for all Amazon seller services, including FBA, FBM and SFP. With over 20 years of industry experience you can be assured that we are fully equipped to support you..

So regardless of what Amazon service you’re using, or if its a mix of all 3, we’ve got you covered. Check out our Amazon page for more information regarding our Amazon fulfilment services.

Our cloud-based inventory management system, Mintsoft is easy to navigate and provides you with real time updates so you can always make informed decisions about your stock.

Returns are inevitable when it comes to your eCommerce business, but managing them correctly is a critical aspect on 3PL services. Here at TSP, we will handle the entire process from start to finish, helping you to main a high level of customer satisfaction.

Are you a sustainable business? Looking to become more sustainable? Working with us means you can do your bit for the planet too, since we are a certified carbon neutral 3PL company.

Do you sell custom bundles or kits? We’ve got you covered. Our team is trained in kitting and bundle building, so you can be assured your customers will receive their orders in an accurate, timely manner.

Do you require international shipping, or are you looking to expand into global markets? We’ve got you covered with our extensive network of couriers and global warehouses.

Explore our global fulfilment solutions page to see how we can help you dominate the global market, right from the heart of Newcastle.

Here at TSP we are one of the very few Newcastle based order fulfilment companies with a dry bonded warehouse license.

Our network of freight forwarders means you can easily utilise the power of cross-border selling, allowing you to boost sales and drive growth.