Book Fulfilment

Breathtaking design for home living.

At TSP, we help eCommerce book brands grow and scale their business by giving them more time to focus on sales, marketing, and product development while we handle the fulfilment. From storage, picking, packing, and shipping, to returns management and customer service- TSP has you and your customers covered.

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Breathtaking design for home living.

Book Fulfilment

Nam aliquet ante porta, gravida elit interdum, luctus porta sapien justo, at fringilla felis suscipit vestibulum.

At TSP, we help eCommerce book brands grow and scale their business by giving them more time to focus on sales, marketing, and product development while we handle the fulfilment. From storage, picking, packing, and shipping, to returns management and customer service- TSP has you and your customers covered.

Breathtaking design for home living.

The 3PL that delivers on time, every time

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We’re not just another order fulfilment company. We’re the industry leader that delivers the highest quality B2B and B2C services to supercharge your business. If you’re looking to scale your business with world-class services, we’re here for you

Books; Exploring the growing market…

Books have been around for a LONG time. It is suggested that the first book dates all the way back to the 4th millennium BCE, and is described as an ancient manuscript scroll, these scrolls spanned anywhere from 14 feet to 52 feet wide. Wow!

People love books, and with such a huge variety of genres, there is something out there for everyone.

With that being said, it comes as no surprise that the book market is booming.

As of 2023, the physical book market in projected to reach 1.8bn in 2023, with an annual growth rate of 0.99% by 2027. It is also expected that the number of readers is expected to reach 33.4m! The average revenue generated per person is £54.15, highlighting the abundance of opportunity for both eCommerce book brands and traditional retail brands.

Homeware; Exploring the growing market…

Books, magazines and more; Exploring the growing market…

Books have been around for a LONG time. It is suggested that the first book dates all the way back to the 4th millennium BCE, and is described as an ancient manuscript scroll, these scrolls spanned anywhere from 14 feet to 52 feet wide. Wow!

People love books, and with such a huge variety of genres, there is something out there for everyone.

With that being said, it comes as no surprise that the book market is booming.

As of 2023, the physical book market in projected to reach 1.8bn in 2023, with an annual growth rate of 0.99% by 2027. It is also expected that the number of readers is expected to reach 33.4m! The average revenue generated per person is £54.15, highlighting the abundance of opportunity for both eCommerce book brands and traditional retail brands.

What is Book fulfilment?

Book fulfilment refers to the process whereby your customers orders are picked, packed, and shipped directly to the customer or B2B retailer. This process can be managed and carried out by yourself, or with a 3PL (Third Party Logistics) provider.

What is Kitting and Assembly?

Kitting and assembly is a fulfilment service that is offered by most 3PL companies. It is a process that involves compiling, or assembling different parts and components together to create one final product, bundle, or kit. It is worth noting that this then becomes one singular SKU rather than multiple.

Kitting and assembly gives you the chance to offer customised bundles, kits, and products, meaning that you can drive more sales through discounts, promotions, etc.

Giving your brand a competitive edge; exploring your fulfilment options…

What is book fulfilment?

Book fulfilment refers to the process whereby your customers orders are picked, packed, and shipped directly to the customer or B2B retailer. This process can be managed and carried out by yourself, or with a 3PL (Third Party Logistics) provider.

Fulfilment Challenges…

When it comes to fulfilling your electronics orders in house, you may face some of these common challenges;

Inventory Management

Managing a variety of books can be challenging since each book may have different requirements. Not only this, but managing multiple SKUs can be challenging in itself especially if you don’t have a good inventory management system in place. Poor inventory management can lead to order inaccuracy, unnecessary storage costs, and stock inaccuracies.

 

Keeping products safe and secure

Books are fragile, and can be prone to damage. Books need to be stored in a safe, dry location to avoid any damage to the covers and pages as damaged books can lead to high volume of returns and bad reviews, which not only taints your brand image, but also causes a low level of customer satisfaction.

Returns Management

Customers return products for a number of reasons, but the main cause of returns when it comes to books is due to damaged products.

A returned order does not mean you have lost a customer completely, so ensuring the returns process is as easy and seamless as possible is crucial.

Shipping

High shipping costs and slow shipping times can be your worst enemy as an eCommerce brand, regardless of your product type.

However, books vary in sizes meaning shipping requirements and prices will vary. Not only this, but you may fall victim to slow shipping times, something that is not favoured by the world of demanding consumers.

Amazon, for example, started off as an eCommerce store to purchase books, and although they are now a market place for products of all kinds, their book market place is still hugely successful. They also have the advantage of offering Prime Next Day delivery which has led to heightened delivery time expectations by consumers. So, when competing with this, it can be hard to really stand out amongst the crowd.

Fulfilment Challenges…

When it comes to fulfilling your electronics orders in house, you may face some of these common challenges;

Inventory Management

Managing a variety of books can be challenging since each book may have different requirements. Not only this, but managing multiple SKUs can be challenging in itself especially if you don’t have a good inventory management system in place. Poor inventory management can lead to order inaccuracy, unnecessary storage costs, and stock inaccuracies.

 

Keeping products safe and secure

Books are fragile, and can be prone to damage. Books need to be stored in a safe, dry location to avoid any damage to the covers and pages as damaged books can lead to high volume of returns and bad reviews, which not only taints your brand image, but also causes a low level of customer satisfaction.

Returns Management

Customers return products for a number of reasons, but the main cause of returns when it comes to books is due to damaged products.

A returned order does not mean you have lost a customer completely, so ensuring the returns process is as easy and seamless as possible is crucial.

Shipping

High shipping costs and slow shipping times can be your worst enemy as an eCommerce brand, regardless of your product type.

However, books vary in sizes meaning shipping requirements and prices will vary. Not only this, but you may fall victim to slow shipping times, something that is not favoured by the world of demanding consumers.

Amazon, for example, started off as an eCommerce store to purchase books, and although they are now a market place for products of all kinds, their book market place is still hugely successful. They also have the advantage of offering Prime Next Day delivery which has led to heightened delivery time expectations by consumers. So, when competing with this, it can be hard to really stand out amongst the crowd.

Giving your brand a competitive edge; exploring your fulfilment options…

With the market continuously growing, it’s important to stand out amongst the crowd so that you can successfully reach new customers, drive sales and grow your business. So, lets discuss how outsourcing your fulfilment can give your brand the competitive edge it needs to really thrive…

Giving your brand a competitive edge; exploring your fulfilment options…

Giving your brand a competitive edge; exploring your fulfilment options…

With the market continuously growing, it’s important to stand out amongst the crowd so that you can successfully reach new customers, drive sales and grow your business. So, lets discuss how outsourcing your fulfilment can give your brand the competitive edge it needs to really thrive…

Outsourcing; why use a 3PL?

Giving your brand a competitive edge; exploring your fulfilment options…

Unsure of why you should outsource your fulfilment? Think of any pain points you have with in-house fulfilment What issues and complications do you frequently run into? What is preventing you from reaching your business goals?

As a 3PL company, here are the common pain points we here from clients looking to outsource their fulfilment;

  • Can’t get their orders out on time, slow operations overall
  • Limited network connections
  • Don’t have enough money to grow and scale their business,
  • Don’t have enough time to focus on other areas of their business, such as sales, marketing, and product development
  • Poor inventory management
  • Struggling to handle returns
  • Struggling to handle demand, seasonal peaks, etc.
  • Limited space available
  • High costs on storage, shipping, and packaging
  • Poor customer satisfaction overall
  • Don’t have access to proper software or technology, manual processes simply won’t cut it anymore in a technology led world, and it minimizes the risk of human error
  • Can’t enter the global market, too expensive
  • Struggling to manage orders across multiple platforms

Outsourcing; why use a 3PL?

Unsure of why you should outsource your fulfilment? Think of any pain points you have with in-house fulfilment What issues and complications do you frequently run into? What is preventing you from reaching your business goals?

As a 3PL company, here are the common pain points we here from clients looking to outsource their fulfilment;

  • Can’t get their orders out on time, slow operations overall
  • Limited network connections
  • Don’t have enough money to grow and scale their business,
  • Don’t have enough time to focus on other areas of their business, such as sales, marketing, and product development
  • Poor inventory management
  • Struggling to handle returns
  • Struggling to handle demand, seasonal peaks, etc.
  • Limited space available
  • High costs on storage, shipping, and packaging
  • Poor customer satisfaction overall
  • Don’t have access to proper software or technology, manual processes simply won’t cut it anymore in a technology led world, and it minimizes the risk of human error
  • Can’t enter the global market, too expensive
  • Struggling to manage orders across multiple platforms

What is Kitting and Assembly?

Kitting and assembly is a fulfilment service that is offered by most 3PL companies. It is a process that involves compiling, or assembling different parts and components together to create one final product, bundle, or kit. It is worth noting that this then becomes one singular SKU rather than multiple.

Kitting and assembly gives you the chance to offer customised bundles, kits, and products, meaning that you can drive more sales through discounts, promotions, etc.

Increasing customer satisfaction through your fulfilment strategy…

With the market continuously growing, it’s important to stand out amongst the crowd so that you can successfully reach new customers, drive sales and grow your business. So, lets discuss how outsourcing your fulfilment can give your brand the competitive edge it needs to really thrive…

Customer satisfaction is at the core of any business’s values. Without customers, eCommerce businesses wouldn’t be able to thrive. This is why timely and accurate order fulfilment is crucial when ensuring that your customers are satisfied from start to finish. A high level of customer satisfaction helps you;

  • Build a loyal customer base
  • Encourage repeat orders
  • Increase your level of customer retention overall
  • Most importantly- grow your business and drive sales through other things such as reviews, positive word of mouth thanks to a high level of customer satisfaction.

You may find that you are struggling to maintain a high level of customer satisfaction due to having an increased list of responsibilities and duties when managing all of your operations in-house.

Partnering with a fulfilment company can help you increase and maintain your customer satisfaction levels through quick fulfilment, speedy delivery, and a high level of order accuracy.

How outsourcing helps you increase customer satisfaction

TSP as your partner

Your products and customers are in safe hands when you outsource your book fulfilment with TSP. Customer satisfaction is at the core of our values, and with over 20 years of industry experience, you can be rest assured that your orders are in safe hands. Explore the benefits of outsourcing with us below…

Partnering with TSP…

Your products and customers are in safe hands when you outsource your book fulfilment with TSP. Customer satisfaction is at the core of our values, and with over 20 years of industry experience, you can be rest assured that your orders are in safe hands. Explore the benefits of outsourcing with us below…

What is Kitting and Assembly?

Kitting and assembly is a fulfilment service that is offered by most 3PL companies. It is a process that involves compiling, or assembling different parts and components together to create one final product, bundle, or kit. It is worth noting that this then becomes one singular SKU rather than multiple.

Kitting and assembly gives you the chance to offer customised bundles, kits, and products, meaning that you can drive more sales through discounts, promotions, etc.

We’ve been In Business

20+ years

Trusted by

300+ Brands

Cost and Time Effective

Letting a 3PL such as TSP handle your order fulfilment will help save you both time and money.

Thanks to our strong relationship with suppliers and couriers, you have the ability to leverage our buying power and get reduced rates on shipping and packaging.

At TSP we believe in only paying for the storage space your products are actually using, meaning you can save on storage costs too!

When you let us handle your fulfilment, you end up with more free time on your hands to focus on other areas of your business, such as your sales, marketing and creating new amazing products!

Improved Order Accuracy

One of the biggest downfalls of eCommerce businesses is their inability to maintain a high level of order accuracy.

At TSP, we have over 20 years of industry experience, meaning our team has the full capability to successfully pick, pack, and ship your orders with accuracy, which minimizes the possibility of returns and ensures a high level of customer satisfaction is continuously maintained.

Not only this, but you never have to worry about missing out on the benefits of seasonal peaks since our team is more than capable at handling fluctuating demand.

Fast, Reliable Shipping

Customer expectations are constantly changing, growing, and heightening. With the likes of Amazons next day prime shipping, it can be hard to compete.

At TSP, we have strong relationships with the UKs most reliable, leading couriers. Thanks to our strong relationships, not only can we get you better rates on shipping, but partnering with these reliable couriers minimizes the risk of delays, theft, and damage, as well as having the ability to provide your customers with fast shipping thanks to their next day shipping options. Staying ahead of the competition just got easy.

Inventory Management

Good inventory management is crucial for your business. Poor inventory management can lead to both over and under stocking, which can leave you with extra unnecessary costs.

Not what you want, is it?

When you let us handle things, you gain access to our cloud-based system Mintsoft, allowing you to have full visibility of your stock and orders at any given time, meaning you can make informed decisions for your business.

Kitting and Assembly

Do you sell custom kits? Or do you require your orders to be packed in a certain way? Do you use custom packaging? Do orders need to come with special promotional inserts?

Whatever it is you require, we’ve got you covered. We understand the importance of strong branding and the importance of the unboxing experience, so we will work closely with you to ensure that your requirements are being met so that your customers get the best possible experience.

Not only this, but if we notice a particular SKU is moving slowly, we will work with you create new bundle that incentivizes your customers to purchase the product, meaning you can then save on storage costs, and bring new stock in.

Returns Management

Returns are unfortunately inevitable when it comes to running an eCommerce business. Returns occur for many reasons, but its important to remember that a returned order does not mean you’ve lost that customer permanently as long as you ensure you have a good, solid returns process.

When you partner with us , we handle the returns for you too. Once we receive the return, we will inspect it, and place it back in stock, or dispose of it if required. So, you don’t need to worry about managing them yourself.

Global Fulfilment…

Thanks to our network of couriers, freight forwarders, warehouses, and our customs bonded warehouse, you can easily and seamlessly enter the global market, allowing you to reach millions of new customers.

Over 150 integrations…

Our cloud-based systems allow you to seamlessly integrate with over 150 of the most popular eCommerce platforms and market places. Omni channel fulfilment has never been easier. So, regardless of what you sell on, or how many platforms you sell on, we’ve got you covered and can handle all of your orders.

Customer Service…

Never worry about dealing with a customer service enquiry again with our dedicated customer service team whom are always on hand to answer any of yours, and your customers questions, because we understand that customer satisfaction is key for any business.

Collate your product details and connect your stores / market places

Link you into our preferred courier network

Take delivery of your stock, go live!



Collate your product details and connect your stores & marketplaces.



Link you into our preferred courier network.

Take delivery of your stock, go live!

We don’t just meet the standard. We make it