If you are doing everything in-house, you may find that one of your struggles is an inability to keep up with demand. The inability to keep up with demand may result in late, or inaccurate orders, leading to a poor level of customer satisfaction- not what you want, is it?

You want to make the most out of things such as seasonal peaks (Christmas, Prime Day etc) and partnering with a 3PL allows you to do just that.

A fulfilment company is able to keep up with demand and ensure all of your orders are sent out on time due to their resources, technology, facilities, staff, knowledge, experience, etc.

Partnering with a 3PL provides cost and time effective solutions for you and your business.

A 3PL will handle everything from start to finish, from receiving your stock at their warehouse, building kits and bundles, to picking, packing, and shipping your orders directly to your customer or chosen retailer- they’ve got you covered.

Not only this, but they can provide you with cost effective solutions, allowing you to save money through their ability to provide reduced rates on shipping, storage, labour, packaging, and more.

With extra time and money on your hands, you can focus on other areas of your business, such as sales, marketing, creating new products, and your overall business growth.

Good inventory management is essential for any eCommerce business, maintaining good inventory management ensures that operations run as smoothly as possible, while also ensuring that you are not spending extra unnecessary money due to over or under stocking certain products.

When it comes to kitting, you need to ensure you always have the right amount of each product in order to build each kit, so good inventory management is absolutely crucial.

Manual methods of inventory management just simply wont cut it anymore, but proper technology and software can be expensive when purchasing it yourself.

With a 3PL, you gain access to their expert technology and systems, making it easier to see and manage your stock levels. Working with them can help improve your inventory management overall. A 3PL will also be able to give you suggestions on products that aren’t selling too well, such as placing them in a bundle to incentivise customers to buy them so that you aren’t paying to store them for long periods of time.

Returns are unfortunately inevitable when it comes to running an eCommerce business. A returned order can feel disheartening, but its important to note that a returned item does not mean you have permanently lost a customer.

That’s why handling your returns properly is crucial. However, returns can be complicated, and even more so when the returned item is a bundle or kit. If the kit is not pre-built, you may need to go and place ALL the products back in inventory, rather than just placing the one product/kit/box back into your inventory. This can make things more confusing and complex, and in some cases can lead to stock inaccuracies, which can then lead to unnecessary costs. Its all a chain effect.

With a 3PL, they can handle your returns accurately and efficiently for you, they’ll make sure that the process is as smooth as possible to ensure you still maintain a high level of customer satisfaction, even post-purchase. They will ensure that your returns are checked, placed back into inventory, or disposed of if they are damaged, leaving you with more free time once again.

At TSP we handle everything, starting with the storage, picking, and packing of your products.

We serve a range of markets so we have experience storing, picking, and packing a variety of different products, so we’ve got you covered regardless of what you sell.

Outsourcing your pick and pack with us will help free up your time, while also improving the entire process due to our highly experienced team of staff.

Regardless of whether you just do B2C or B2B, or a mixture of both, our team have the knowledge and resources required to successfully get your orders picked, packed, and shipped to your customer or chosen retailer.

While we handle your B2B and B2C fulfilment, you can focus on putting more time and money back into other areas of your business, such as your sales, marketing, and product development.

After we pick and pack your orders, we ship them too.

We ensure you get better deals on shipping and packaging by letting you leverage our buying power, meaning you can save money and put it back into growing your business.

We also partner with a range of couriers, ensuring the needs of your business are being met through a diverse choice in reliable couriers.

We are your one stop solution for all Amazon seller services, including FBA, FBM and SFP. With over 20 years of industry experience you can be assured that we are fully equipped to support you..

So regardless of what Amazon service you’re using, or if its a mix of all 3, we’ve got you covered. Check out our Amazon page for more information regarding our Amazon fulfilment services.

Our cloud-based system, MintSoft is easy to navigate and provides you with real time updates so you can always make informed decisions about your stock.

We also run our own in-house system that can provide accurate information for the following;

• Notify you of stock replenishment needs
• Notify you of when and when not to re-order
• Ability to track inventory
• Ability to automate orders
• Respond to trends

Returns are inevitable when it comes to your eCommerce business, but managing them correctly is a critical aspect on 3PL services. Here at TSP, we will handle the entire process from start to finish, helping you to main a high level of customer satisfaction.

So, never worry about handling a return again, because TSP has you covered.

Are you a sustainable business? Looking to become more sustainable? Working with us means you can do your bit for the planet too, since we are a certified carbon neutral 3PL company.

Do you sell custom bundles or kits? We’ve got you covered. Our team is trained in kitting and bundle building, so you can be assured your customers will receive their orders in an accurate, timely manner.

Do you require international shipping, or are you looking to expand into global markets? We’ve got you covered with our extensive network of couriers and global warehouses.

Explore our global fulfilment solutions page to see how we can help you dominate the global market, right from the heart of Newcastle.

Here at TSP we are one of the very few Newcastle based order fulfilment companies with a dry bonded warehouse license.

Our network of freight forwarders means you can easily utilise the power of cross-border selling, allowing you to boost sales and drive growth.