If you receive an influx of orders, delays are likely to occur if you only have a small team of people to fulfil them. Although you don’t really have control over how fast an order reaches the customer once it has been shipped, you do have control over the couriers you use, and how quickly orders are fulfilled.

Partnering with unreliable, slow couriers can have a negative impact on your business, since customers now expect fast shipping.

There is nothing worse than receiving an order, only to find out it has incorrect or missing items. Unfortunately, this can sometimes become an inevitable occurrence if a business is struggling with their in-house fulfilment. Busy periods should be one of the best times for them, but it can end up being their worst nightmare due to an inability to keep up with everything.

Poor inventory management can be the downfall of an eCommerce business. If you have too much, you’re left with limited space for new products, or you’ll pay extra storage fees. Too little, and you risk missing out on sales. Investing in good high quality inventory management and tracking systems is crucial, but these can be costly.

As you grow and scale, you will obviously need more space. Its great when you first start out and have the ability to fulfil orders from small spaces, such as your house, but this will quickly become an issue the more and more you grow. You can always lease a warehouse yourself, but this can be extremely expensive.

As you may have gathered, in-house fulfilment can become extremely costly, and you may not leave yourself enough money to put back into other areas of your business. From the storage facility, to labour costs, to packaging and shipping, to technology and other equipment… you will find that that your costs quickly add up.

As mentioned, a fulfilment company aims to provide cost effective solutions for things such as;

• Storage/warehousing
• Packaging
• Labour costs
• Shipping
• Systems and Software

Running a business can be quite costly as it is, from the costs involved in manufacturing/buying your products, down to the costs involved in shipping your products to your customers- it quickly adds up. Fulfilment companies generally have strong relationships with a variety of suppliers and couriers allowing you to leverage their buying power to get cheaper rates. Not only this, but you can get cheaper rates on storage/warehousing and labour since the overall cost is divided amongst a variety of different clients meaning your overall costs are reduced.

As well as providing cost effective solutions, a 3PL company can also provide time effective solutions by handling things such as;

• Picking, packing
• Shipping
• Kitting and Assembly
• Customer Service
• Inventory Management

All of the above tasks can be time consuming, and you may find that you don’t have time to focus on your sales, marketing, or product development. This is why a 3PL can be beneficial to you, since you’ll have more free time to focus on other, equally as important areas of your business.

If you partner with a good fulfilment company, you will gain access to their network which can open up an abundance of opportunities for you.

When you partner with us, you gain access to our network of couriers, carriers, and suppliers, as well as gaining access to our global network of fulfilment partners. What does this mean for you? As mentioned, you get reduced rates on packaging and shipping, however you also gain the ability to utilise the power of cross-border selling by growing your business internationally through our network.

With the world of eCommerce continuously adapting and changing, you don’t want to be left behind when it comes to successfully managing omni channel order fulfilment.

Omni channel fulfilment allows you to sell on multiple platforms, while all of your inventory and orders are managed from one centralised place. Managing this on your own may be tricky if you don’t have a good inventory management system in place to accompany your omni channel fulfilment. You may also struggle with demand, but a fulfilment company has the team and resources require to successfully handle demand during things such as seasonal peaks and promotional sales, allowing you to drive sales and grow your business.

Inventory management can be one of your biggest downfalls if you don’t get it right. Poor inventory management could lead to;

• Under/over-stocking an item
• Unnecessary costs as a result of not having the correct inventory in place; too much, and you end up paying for more storage, too little and you risk losing customers or paying a rush fee with your supplier/manufacturer.

An experienced and knowledgeable fulfilment company will know how to handle your stock, and what inventory management method to use.

Sometimes, when running an eCommerce store you will run into returns. Returns happen for a number of reasons, but its important to remember that a returned order does not always mean you have lost a customer completely – its how you handle the return that matters the most.

Returns management goes hand in hand with inventory management since you will need to have a good system in place to make sure you are not losing out on money as a result of poor returns management. Handling returns can be time-consuming. A fulfilment company is fully trained in the world of returns, which means this is another thing they can take off your plate for you.

At TSP we handle everything, starting with the storage, picking, and packing of your products.

We serve a range of markets so we have experience storing, picking, and packing a variety of different products, so we’ve got you covered regardless of what you sell.

Outsourcing your pick and pack with us will help free up your time, while also improving the entire process due to our highly experienced team of staff.

Regardless of whether you just do B2C or B2B, or a mixture of both, our team have the knowledge and resources required to successfully get your orders picked, packed, and shipped to your customer or chosen retailer.

While we handle your B2B and B2C fulfilment, you can focus on putting more time and money back into other areas of your business, such as your sales, marketing, and product development.

After we pick and pack your orders, we ship them too.

We ensure you get better deals on shipping and packaging by letting you leverage our buying power, meaning you can save money and put it back into growing your business.

We also partner with a range of couriers, ensuring the needs of your business are being met through a diverse choice in reliable couriers.

We are your one stop solution for all Amazon seller services, including FBA, FBM and SFP. With over 20 years of industry experience you can be assured that we are fully equipped to support you..

So regardless of what Amazon service you’re using, or if its a mix of all 3, we’ve got you covered. Check out our Amazon page for more information regarding our Amazon fulfilment services.

Our cloud-based system, MintSoft is easy to navigate and provides you with real time updates so you can always make informed decisions about your stock.

We also run our own in-house system that can provide accurate information for the following;

• Notify you of stock replenishment needs
• Notify you of when and when not to re-order
• Ability to track inventory
• Ability to automate orders
• Respond to trends

Returns are inevitable when it comes to your eCommerce business, but managing them correctly is a critical aspect on 3PL services. Here at TSP, we will handle the entire process from start to finish, helping you to main a high level of customer satisfaction.

So, never worry about handling a return again, because TSP has you covered.

Are you a sustainable business? Looking to become more sustainable? Working with us means you can do your bit for the planet too, since we are a certified carbon neutral 3PL company.

Do you sell custom bundles or kits? We’ve got you covered. Our team is trained in kitting and bundle building, so you can be assured your customers will receive their orders in an accurate, timely manner.

Do you require international shipping, or are you looking to expand into global markets? We’ve got you covered with our extensive network of couriers and global warehouses.

Explore our global fulfilment solutions page to see how we can help you dominate the global market, right from the heart of Newcastle.

Here at TSP we are one of the very few Newcastle based order fulfilment companies with a dry bonded warehouse license.

Our network of freight forwarders means you can easily utilise the power of cross-border selling, allowing you to boost sales and drive growth.