As a customer, there is nothing more frustrating than wanting or needing a product that is no longer in stock. You have the option of placing their order on back-order, but this is not really an ideal solution either. Similarly, if you have a regular customer, and they frequently see that their desired item is out of stock, they are likely to look elsewhere. You will see an overall decline in customer satisfaction, customer retention, and customer loyalty.

Not having the right amount of stock is going to cost you extra regardless of whether or not you’re overstocking or under-stocking. Understocking a product can lead to you missing out on sales (money), having to refund customers if you have placed them on back-order, or having to pay a ‘rush fee’ with your supplier or manufacturer (if that’s something they offer). Alternatively, having too much stock will cause unnecessary storage fees, and the flower your stock moves the more you pay in the long run.

As mentioned, a sudden increase in demand can lead to you not having enough stock in place if you are unprepared. However, the ROP doesn’t take demand into account and therefore assumes that your demand level is consistent without any sudden fluctuations. This then means that your re-order point may not be as accurate.

For example, if you own a gifting business, your demand is obviously higher during holiday seasons, which will make your ROP less accurate. Therefore, it is more beneficial for you to use products that have a similar demand level throughout the entire year in order to get accurate figures for those specific products.

Similar to how demand can affect the accuracy of your re-order level, ROP assumes that items purchased from your supplier/manufacturer is consistent throughout the year.

If you have worked with the same manufacturer or supplier for a long period of time, you will probably have a good understanding of what their reliability is like which can help with calculating accurate lead times.

However, if you work with a number of different suppliers/manufacturers with varying lead times, or if they are not consistent or reliable, you may find that calculating your re-order level is difficult and inaccurate. Having a good, reliable supply chain is crucial.

At TSP we handle everything, starting with the storage, picking, and packing of your products.

We serve a range of markets so we have experience storing, picking, and packing a variety of different products, so we’ve got you covered regardless of what you sell.

Outsourcing your pick and pack with us will help free up your time, while also improving the entire process due to our highly experienced team of staff.

Regardless of whether you just do B2C or B2B, or a mixture of both, our team have the knowledge and resources required to successfully get your orders picked, packed, and shipped to your customer or chosen retailer.

While we handle your B2B and B2C fulfilment, you can focus on putting more time and money back into other areas of your business, such as your sales, marketing, and product development.

After we pick and pack your orders, we ship them too.

We ensure you get better deals on shipping and packaging by letting you leverage our buying power, meaning you can save money and put it back into growing your business.

We also partner with a range of couriers, ensuring the needs of your business are being met through a diverse choice in reliable couriers.

We are your one stop solution for all Amazon seller services, including FBA, FBM and SFP. With over 20 years of industry experience you can be assured that we are fully equipped to support you..

So regardless of what Amazon service you’re using, or if its a mix of all 3, we’ve got you covered. Check out our Amazon page for more information regarding our Amazon fulfilment services.

Our cloud-based inventory management system, Mintsoft is easy to navigate and provides you with real time updates so you can always make informed decisions about your stock.

Returns are inevitable when it comes to your eCommerce business, but managing them correctly is a critical aspect on 3PL services. Here at TSP, we will handle the entire process from start to finish, helping you to main a high level of customer satisfaction.

Are you a sustainable business? Looking to become more sustainable? Working with us means you can do your bit for the planet too, since we are a certified carbon neutral 3PL company.

Do you sell custom bundles or kits? We’ve got you covered. Our team is trained in kitting and bundle building, so you can be assured your customers will receive their orders in an accurate, timely manner.

Do you require international shipping, or are you looking to expand into global markets? We’ve got you covered with our extensive network of couriers and global warehouses.

Explore our global fulfilment solutions page to see how we can help you dominate the global market, right from the heart of Newcastle.

Here at TSP we are one of the very few Newcastle based order fulfilment companies with a dry bonded warehouse license.

Our network of freight forwarders means you can easily utilise the power of cross-border selling, allowing you to boost sales and drive growth.