What is an account manager in order fulfilment?
An account management team is a dedicated team of people who will oversee a range of things relating to your eCommerce fulfilment. They are your dedicated point of contact, there to ensure that everything is running smoothly.
They can be extremely beneficial if you are operating your business from overseas, and can provide advice and guidance on the UK market, channel integrations, and more.
![3D shopping online with mobile phone. Rating five stars for best](https://tspfulfilment.co.uk/wp-content/uploads/2023/08/AdobeStock_516733054-2-scaled.jpeg)
Homeware; Exploring the growing market…
What is an account manager in order fulfilment?
An account management team is a dedicated team of people who will oversee a range of things relating to your eCommerce fulfilment. They are your dedicated point of contact, there to ensure that everything is running smoothly.
They can be extremely beneficial if you are operating your business from overseas, and can provide advice and guidance on the UK market, channel integrations, and more.
![3d vector render online shopping bag using tags promotion or cash for future use. shopping online pass smartphone in hand holding. 3d vector shop purchase basket retail store on e-commerce](https://tspfulfilment.co.uk/wp-content/uploads/2023/07/AdobeStock_496666822-scaled.jpeg)
Homeware; Exploring the growing market…
Launching in the UK; how your account manager can help…
Looking to launch in the UK but not sure where to start?
At TSP, our account managers have years and years of industry knowledge and experience when it comes to the ins and outs of the UK market. The UKs eCommerce market currently holds the largest proportion in Europe. According to the Office of National Statistics, the UK is ranked 3rd overall for retail eCommerce sales , with a value of USD $180.39 billion, closely trailing behind China and the USA.
The UK market offers plenty of growth opportunities for eCommerce brands.
![Toy cartoon forklift isolated on pastel light flat background with copy space. Pink, blue soft palette colors. Generative AI 3d render illustration imitation.](https://tspfulfilment.co.uk/wp-content/uploads/2023/08/AdobeStock_620875814-scaled.jpeg)
Homeware; Exploring the growing market…
Exploring the benefits of having an account manager…
At TSP, all of our clients receive a dedicated account manager once you have began your onboarding process. There are plenty of benefits when it comes to having an account manager, which we will explore now;
![Hand truck with brown cardboard box on a pastel lilac background. Transportation and delivery concept. 3d render illustration](https://tspfulfilment.co.uk/wp-content/uploads/2023/08/AdobeStock_579089765-scaled.jpeg)
![Online payments coin floating with mobile phone, transfer exchange shopping cart online concept. pay money via app Internet banking on purple background. cartoon minimal. 3d render illustration](https://tspfulfilment.co.uk/wp-content/uploads/2023/08/AdobeStock_510994076-scaled.jpeg)
Launching in the UK; How an account manager can help…
Looking to launch in the UK but not sure where to start?
At TSP, our account managers have years and years of industry knowledge and experience when it comes to the ins and outs of the UK market. The UKs eCommerce market currently holds the largest proportion in Europe. According to the Office of National Statistics, the UK is ranked 3rd overall for retail eCommerce sales , with a value of USD $180.39 billion, closely trailing behind China and the USA.
The UK market offers plenty of growth opportunities for eCommerce brands.
What is Kitting and Assembly?
Kitting and assembly is a fulfilment service that is offered by most 3PL companies. It is a process that involves compiling, or assembling different parts and components together to create one final product, bundle, or kit. It is worth noting that this then becomes one singular SKU rather than multiple.
Kitting and assembly gives you the chance to offer customised bundles, kits, and products, meaning that you can drive more sales through discounts, promotions, etc.
What are the benefits of having an account manager?
At TSP, all of our clients receive a dedicated account manager once you have began your onboarding process. There are plenty of benefits when it comes to having an account manager, which we will explore now;
![imresizer-1690981235507](https://tspfulfilment.co.uk/wp-content/uploads/2023/08/imresizer-1690981235507.jpg)
Why Choose TSP?
Explore Our Fulfilment Services…
We’ve been In Business
20+ years
Trusted by
300+ Brands
Cost and Time Effective
Letting a 3PL such as TSP handle your order fulfilment will help save you both time and money.
Thanks to our strong relationship with suppliers and couriers, you have the ability to leverage our buying power and get reduced rates on shipping and packaging.
At TSP we believe in only paying for the storage space your products are actually using, meaning you can save on storage costs too!
When you let us handle fulfilment, you end up with more free time on your hands to focus on other areas of your business, such as your sales, marketing and creating new amazing products!
Improved Order Accuracy
One of the biggest downfalls of eCommerce businesses is their inability to maintain a high level of order accuracy.
At TSP, we have over 20 years of industry experience, meaning our team has the full capability to successfully pick, pack, and ship your orders with accuracy, which minimizes the possibility of returns and ensures a high level of customer satisfaction is continuously maintained.
Not only this, but you never have to worry about missing out on the benefits of seasonal peaks since our team is more than capable at handling fluctuating demand.
Fast, Reliable Shipping
Customer expectations are constantly changing, growing, and heightening. With the likes of Amazons next day prime shipping, it can be hard to compete.
At TSP, we have strong relationships with the UKs most reliable, leading couriers. Thanks to our strong relationships, not only can we get you better rates on shipping, but partnering with these reliable couriers minimizes the risk of delays, theft, and damage, as well as having the ability to provide your customers with fast shipping thanks to their next day shipping options. Staying ahead of the competition just got easy.
![royal-mail-shipping-order-fulfilment](https://tspfulfilment.co.uk/wp-content/uploads/2022/04/royal-mail-shipping-order-fulfilment.png)
![dpd2-shipping-order-fulfilment](https://tspfulfilment.co.uk/wp-content/uploads/2022/04/dpd2-shipping-order-fulfilment.png)
![amazon-logistics-order-fulfilment](https://tspfulfilment.co.uk/wp-content/uploads/2022/04/amazon-logistics-order-fulfilment.png)
![palletline-shipping-order-fulfilment](https://tspfulfilment.co.uk/wp-content/uploads/2022/04/palletline-shipping-order-fulfilment.png)
Inventory Management
Good inventory management is crucial for your business. Poor inventory management can lead to both over and under stocking, which can leave you with extra unnecessary costs.
Not what you want, is it?
When you let us handle things, you gain access to our cloud-based system Mintsoft, allowing you to have full visibility of your stock and orders at any given time, meaning you can make informed decisions for your business.
Kitting and Assembly
Do you sell custom kits? Or do you require your orders to be packed in a certain way? Do you use custom packaging? Do orders need to come with special promotional inserts?
Whatever it is you require, we’ve got you covered. We understand the importance of strong branding and the importance of the unboxing experience, so we will work closely with you to ensure that your requirements are being met so that your customers get the best possible experience.
Not only this, but if we notice a particular SKU is moving slowly, we will work with you create new bundle that incentivizes your customers to purchase the product, meaning you can then save on storage costs, and bring new stock in.
Returns Management
Returns are unfortunately inevitable when it comes to running an eCommerce business. Returns occur for many reasons, but its important to remember that a returned order does not mean you’ve lost that customer permanently as long as you ensure you have a good, solid returns process.
When you partner with us , we handle the returns for you too. Once we receive the return, we will inspect it, and place it back in stock, or dispose of it if required. So, you don’t need to worry about managing them yourself.
Global Fulfilment…
Thanks to our network of couriers, freight forwarders, warehouses, and our customs bonded warehouse, you can easily and seamlessly enter the global market, allowing you to reach millions of new customers.
Over 150 integrations…
Our cloud-based systems allow you to seamlessly integrate with over 150 of the most popular eCommerce platforms and market places. Omni channel fulfilment has never been easier. So, regardless of what you sell on, or how many platforms you sell on, we’ve got you covered and can handle all of your orders.
Customer Service…
Never worry about dealing with a customer service enquiry again with our dedicated customer service team whom are always on hand to answer any of yours, and your customers questions, because we understand that customer satisfaction is key for any business.
Collate your product details and connect your stores / market places
Link you into our preferred courier network
Take delivery of your stock, go live!
Collate your product details and connect your stores & marketplaces.
Link you into our preferred courier network.
Take delivery of your stock, go live!
![Shopping online concept. with smartphone app, trolley shopping b](https://tspfulfilment.co.uk/wp-content/uploads/2023/07/AdobeStock_509432027-1-1-scaled.jpeg)