3PL UK Services

With so many out there, it can be hard to decide which 3PL in the UK is best for you. You’ll notice we talk a lot about what makes a good 3PL, what to look out for when choosing one, and what the benefits of using one are. However, today we are going to talk about what separates us from other 3PLs in the UK and how and why working with us can benefit you and your business.

So, without further ado, let’s dive in… 

We are your 3PL fulfilment experts

At TSP, we are award-winning 3PL specialists in the UK.

Need help with your B2B and B2C fulfilment? We’ve got you covered, as we already successfully manage over 80,000 SKUs across multiple sites. 

We also have a fully integrated cloud-based order processing software, allowing us to specialise in Seller Fulfilled Prime (SFP), Fulfilment by Merchant (FBM), and Fulfilment by Amazon (FBA) services, as well as eBay and Shopify fulfilment. In total, our system integrates with over 150 online channels, platforms and marketplaces. 

Want to scale and grow? Scale and grow with us. 

We provide a space guarantee service, as we understand there is no one-size-fits-all when it comes to your business. There is nothing worse than being told by a fulfilment centre that they have space, only to then realise they don’t have the space you require, leaving you to feel restricted. Here, our space guarantee offer ensures that regardless of whether you need the space now or later, it will always be available. When you grow, we can grow too.

We tailor our process and pricing to your needs

We understand that there is no one size fits all approach when it comes to your eCommerce business. 

Unlike others within our industry, we take the partnership approach- learning as much as we can about your business in order to provide order fulfilment and pricing tailored exactly to your needs.

We regularly research the market to ensure we offer you the best price while remaining competitive. We know that every fulfilment company has different rates, but these are some of the common charges you can expect to pay;

• Set up
• Goods in
• Storage
• Picking and packing
• Shipping

We are carbon neutral 3PL company

One thing we are proud of is the fact we are a carbon neutral order fulfilment centre thanks to our partnership with net zero specialists Positive Planet. A reduction in carbon emissions is better for the environment, our business and your business. 

We know how important sustainable working practices are to the future of the planet and to all of the clients we partner with. Our working practices are a reflection of our business and your business, so we want to lead by example and help set the trend for the future of our order fulfilment services.

If you are a sustainable business or are working towards becoming more sustainable, then you want to ensure that your UK 3PL company is also sustainable. By partnering with us, you are committing to making a positive impact on the environment.

We have the facilities for international selling

We provide a smooth process for international freight forwarding, including specialised customs clearance, packing and chamber documentation – the perfect way to streamline your product transport!

Our freight forwarder offerings span the globe as we work across road, air and sea, providing an all–encompassing range of solutions, starting with a competitive, professional and efficient global network with a considered approach that is always customer-focused.We also have a strong global network that consists of over 80 fulfilment centres, with over 18 million sq. ft of warehouse space available, helping you expand your business globally. 

International seller looking to launch in the UK?

No problem, thanks to our Customs Bonded Warehouse that has been approved by HM Revenue and Customs.

Wondering what that is?

A customs-bonded warehouse is a secure space which allows you to store goods imported from outside of the UK before they reach their final destination. Importing and exporting from foreign trade zones can become costly, so bonded warehousing is an advantageous way to manage the expenses – for example, import duty that allows you to defer VAT charges until the goods are sold (i.e., withdrawn for consumption) or removed from the bonded warehouse.

We have a strong network and relationships with partners

We have a strong relationship with our local port (Port of Tyne), which is situated only 15 minutes away, meaning we can receive your goods quickly, and you can save money on transportation fees. 

Thanks to our buying power, and strong relationships with suppliers and delivery carriers, we can get better deals on things like packaging and shipping, which will help you reduce some of the overall costs. 

We offer extra services

Another benefit of partnering with us is that you will receive an expert-level dedicated account manager and have the option to let us handle your customer service duties. 

Services provided by your account manager will include; 

• Negotiate the best deals for postage and packaging
• Continually review processes and suggest improvements
• Analyse performance and suggest action to grow sales
• Oversee quality control of operations
• Find solutions for fulfilment challenges
• Share connections and global contacts
• Offer insurance options 
• Client courier claims service
• Amazon support

Our account managers have years and years’ worth of experience and knowledge, making them experts at what they do. There is nothing more frustrating than not having a dedicated point of contact, so our team will always be available for you. 

Our expert customer service management team will handle; 

• Sales enquiries
• Shipment tracking (the dreaded ‘where is my order’ question)
• Complaints and resolutions
• Processing payments and refunds
• General customer enquiries

Letting someone else handle your customer service can be nerve-racking, and you may not be keen on it. However, it could save you a lot of time and can help to improve the overall service since there will always be a fulfilment specialist available to handle the duties.

TSP – your expert UK 3PL fulfilment partner

We are not your typical 3PL. We are your expert logistics partner. With a deluge of experience and services to call upon, we’re best placed to help your business expand. Contact us today and find out we can help scale your order fulfilment.